Dropbox has multiple personal and business tiers, including a free option, which offer. Let us know what you find and we'll take it from there. How much free space is available with your Dropbox account depends on which account tier you have. Q - Also, is the email address you see on your account's settings online the same as the one you're using on the desktop app ?Īnswer - NO- The email address on the "settings online" shows my old employer's email which doesn't exist anymore. I saw the "Edit" button and tried to change the email address to my current address but don't think I was successful making the change as I couldn't remember the old password despite receiving the account verification email a few times. We also offer paid plans with 2 TB or more of storage. How much space does Dropbox Basic include You can store 2 GB of files with Dropbox Basic. Dropbox Basic can hold 2GB of files for an indefinite period, although it has limited features. Dropbox Basic is our entry-level plan, offering 2 GB of space that you can use to store and access your files from multiple devices. Q - Could you please have a look at your account's plan tab and let me know what's reported there?Īnswer The accounts plan tab says - Dropbox space is the Basic Account - currently there are 1.4 GB of files - Unused space 3.35 GB (Note - I removed something like 9 or 10 GB's worth of files so I could get it to do the work I needed to do.) If you want to try out Dropbox for yourself, there are two free options. Especially if you already have the Dropbox app installed on your Mac. Hey, sorry to hear you're having issues with this. Checking how much storage you have left available on Dropbox is really easy to do.
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